Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: December 2024

Introduction

CarsInSa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Address and location information
  • Financial information for financing applications
  • Vehicle information when listing cars for sale
  • Account credentials and profile information

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Cookies and similar tracking technologies
How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and managing your account
  • Communicating with you about our services
  • Personalizing your experience on our website
  • Improving our website and services
  • Preventing fraud and ensuring security
  • Complying with legal obligations
  • Marketing and promotional communications (with your consent)
Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Partners: With dealers, financing partners, and other automotive service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Secure data storage and backup procedures
Your Privacy Rights

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Consent Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@carsinsa.co.za

Phone: 0800 CARS SA (0800 227 772)

Address: 123 Automotive Street, Sandton, Johannesburg 2196, South Africa

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

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